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Mistakes Happen KS E1426540817166
Mistakes Happen
Getting The Job Done Right KS
Getting the Job Done Right


DESIGN 101 View All

The Humble Pillow

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12 steps to creating one little pillow Interior design looks easy? HA! Ever waited in vain for a repairman to …

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Curse of the Silver Lining

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Being able to find the silver lining is a good thing, right? I thought so. But then I realized…. There …

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Business of Design

Business of Design is a network community of industry peers; an innovative professional development website specifically created for interior design professionals. Our members include: interior designers, decorators, architects, home stagers, stylists, professional organizers, landscape designers, remodelers, contractors and other industry professionals. Business of Design is not theory. Most design professionals are keen to continue their education, improve their skills and upgrade the service they provide to clients. But where to turn for help? Through intensive online courses, live webinars, an interactive forum and other essential business resources Business of Design provides its members with concrete, actionable guidance. No subject is off-limits. Money, contracts, trade management, markups and even hiring and firing practices are uncovered and explored. Courses and webinars are presented by working professionals—experts in their respective fields. Specific course content is available for the beginner, intermediate or long-term expert—there are even courses for those considering a career in design. Members Gain: - Exclusive access to practical and actionable business advice from industry experts and related professionals such as accountants, lawyers, marketing and social media experts. - Immediate, specific answers to pressing business questions. - Continuing education with new courses added every month. - A library of information, available 24/7, allows you to learn at your convenience. - Information is available in a wide variety of formats: videos, worksheets, seminars, forums and more.
Business of Design
Business of DesignThursday, May 14th, 2015 at 7:36pm
Working on some new ways to engage for the fall. How about easy access to coaching for members? CHECK. How about more courses, more often. CHECK. How about a master class program for those who need it now? CHECK. How about problems with solutions presented to you twice a month...just because we love you. CHECK. CHECK. CHECK.

It's going to be a busy summer for us. Let us know what you want more of and we will get it done!
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Business of Design
Business of DesignMonday, April 27th, 2015 at 2:48pm
We were asked a good question by Nikki Fisher-Gigault. Here's the Q & A! We truncated the question so it's easier to read.

Nikki asks: I was wondering if any other designers and decorators have been faced with trades people ... approaching them for help. Because they are working in the same industry as us I almost feel obligated or like they are expecting me to give them some kind of deal for my hourly rate, my consultation fee, my drawing fees, etc.

(I had a) run in recently with a kitchen company that didn't value my experience. I know that obviously, this supplier is not an ideal client if he is causing me this much grief.

What (do) other people charge for working drawings (floor plans, elevations, millwork details) and if it is less than their regular hourly rate?

KS answers:
Hello Nikki, we've heard this before. Remind your client that we live in a capitalist society and business owners are free to charge what they feel they are worth (and of course then, they need to deliver). Some designers don't mind working for trades at a reduced rate because the tasks are often straightforward. That's your choice.

Therefore, charge what you feel your value is UP FRONT and do not budge. You do not have to convince anyone you are worth it. Let your work speak for itself and be clear about what the client is receiving at the outset. That way there can be no misunderstandings.

And, make sure to turn down any job that leaves you feeling used or abused. As my coach Lindsay says, "from this day forward it's either hell yes, or hell no!"

And for the record, KSDG has a tiered approach to billing to satisfy the client's needs and provide value. Design is often done by the principal and then execution of AutoCAD by a junior (who is faster and better at that skill, and may also provide design ideas!).

Keep us posted on your success.

Other designers... you may want to weigh in on this too. We'd love to hear from you.
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Business of Design
Business of DesignFriday, April 24th, 2015 at 1:33pm
What an awesome week. 21 new likes means we are making friends - peers in the design world.

Let us know what you need. We are pulling out all the stops and updating content throughout the summer so you can kick off your busy fall with more support than ever before.

Happy weekend....and we have a gift coming your way - our 12 steps to the humble pillow. If you have signed up for our newsletters you are going to LOVE it. You'll find it in your inbox on Tuesday!
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Business of Design
Business of DesignSaturday, April 18th, 2015 at 11:17am
Quote of the day. Windsor Smith "wear your design fees like a badge of honor". What better service than designing someone's home?
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Business of Design
Business of Design added 2 new photos.Wednesday, April 15th, 2015 at 7:26pm
Does professional photography pay in the long run? You be the judge.....(we have more examples coming soon!)
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Wednesday, January 21st, 2015 at 1:02pm
Now, let’s hand over the mic to the suppliers and hear their side. Lots more to learn, eeee! #BOD15 #xlr8 http://t.co/oQxWVuz3xy
Wednesday, January 21st, 2015 at 9:58am
& we can't wait to hear u! RT @YummyMummyClub: Heading to #BOD15 as their #keynotespeaker. Can't wait to see my buddy @kimberleyseldon #XLR8
Wednesday, January 21st, 2015 at 9:02am
We deliver projects on time & on budget. What about u BOD'ers? RT @LayersandLayers: how do u differentiate yourself? @brandcowboy #BOD15

The Humble Pillow

12 steps to creating one little pillow

Kimberley Seldon Condo, Toronto

Interior design looks easy? HA!

Ever waited in vain for a repairman to arrive or had difficulty reaching a live customer service rep when something's broken? A design professional deals with such stresses daily so the client doesn't have to.  
The work design and decorating professionals do is not only complex it's fraught with challenges.  Don't believe me? Check out the steps for producing a pillow. One little pillow.

  1. Select fabric(s) – chenille, velvet, cotton, patterned, plain, red, blue?
  2. Select trim(s) – self-pipe, rope, braid, bullion, tassel, rosette?
  3. Determine size – 18 inches square, 24 x 18-inch rectangle, 16-inch bolster?
  4. Choose filling – 100% down, polyester, polycotton blend, density?
  5. Choose edge detail – knife, box, Turkish, tasselled, beribboned?
  6. Create purchase orders for fabrics, trims, forms and pillow maker.
  7. Order CFAs (cutting for approval) to ensure ordered fabric looks like the sample. Ninety per cent of the time, it’s accurate; however, in approximately 10 per cent of cases, it’s the wrong fabric colour. Why? Because the fabric company had the wrong number written on the sample, or the firm discontinued the fabric, or dye didn't turn out exactly as planned.
  8. Receive fabrics, trims and forms– check all are accurate.
  9. Send all items and detailed instructions to pillow maker.
  10. Review finished pillows to ensure they’re made to specification.
  11. Ship pillows to client’s home.
  12. Receive pillows on location and present to client for approval.

These are the steps for producing one little pillow. Now, imagine building a new kitchen or decorating the whole house. Are you sure you want to do this as a hobby?

It's time to own your value. The work you do matters and it deserves appropriate compensation.

When you're ready, we are here to help rocket you to a new dimension in profitability and client satisfaction. Membership has its privileges and rates are rising shortly! Join Today. We can do this together!

Thanks for your support. KS

Curse of the Silver Lining

Being able to find the silver lining is a good thing, right? I thought so. But then I realized....

There have been times in my life (and in my work life) when I should have run for cover rather than stand still to look for the silver lining.

Most of us creative types have powerful intuition. But we are also people pleasers. (Can I get an amen?) When we get that feeling (a wee whisper) that perhaps a particular project isn't right for us, do we honour that wisdom? Or, do we look for a potential silver lining; explaining away any difficulties or challenges we see ahead?

This year I am looking to honour the wisdom within. I want the courage to say no to projects that don't inspire me or aren't a fit for my team.

Sure, I value my optimism, but I don't want my rose coloured vision to come at the expense of my serenity and wellbeing.

If it looks like a thunderstorm, get out of the rain.