Consumer Republic: Using Brands to Get What You Want, Make Corporations Behave, and Maybe Even Save the World In the tradition of Malcolm Gladwell, and for the same people who read Seth Godin and bought The Black Swan and How We Decide, this book breaks down the myth of brands and puts the power back in consumers’ hands. […]
We receive so many great questions from our members everyday. In fact, Kimberley has answered over 5,000 questions on the course forum and that number continues to grow. Thank you to all of our members for sharing their experiences and difficulties so candidly with the BOD community. This question was posted to the forum recently, […]
A great question from one of our members posted on the forum. What do you do if the retainer you have just isn’t enough to cover you for the project? Listen in as Kimberley shares her answer.
Make a list of exactly what you want done to help determine your electrical needs. Complete plans early and review them with your Licensed Electrical Contractor. Changing plans in the middle of a project will cost extra! Learn more from ESA’s Steve Smith and design expert Kimberley Seldon.
A great question, that we get all the time, from one of our members on the forum. How do you get the client to give you a budget for their project?
Mistakes are inevitable. It’s how we manage these errors and missteps that matters most to clients. Here are some questions to consider. Do we look for a remedy that best serves the client? If the mistake is ours, can we accept responsibility and be honest about it? Can we honestly say that someone else’s mistake […]
Not all outlets are created equal. In fact, there are different types of outlets (also known as receptacles) required for different electrical needs and spaces. Learn more from ESA’s Steve Smith and design expert Kimberley Seldon.
We get this question a lot. At Step 5 Presentation, how many design schemes do you present to your client?
I got a great question through the forum and it’s timely. Diana from Queensland writes: I just love my new procedure for answering the phone. Thank you. I signed up my first two PAID consultations. I think I may have freaked one of the clients out though because I booked the consult for the day […]
We all agree it’s hard to renovate or decorate our own spaces. I’m so confident when it comes to making choices for clients but when it’s time to decorate my own space; I struggle with indecision and second-guessing. However, I know from personal experience that I learn so much when I tackle my own projects. […]