The Retainer

A great question from one of our members posted on the forum. What do you do if the retainer you have just isn’t enough to cover you for the project? Listen in as Kimberley shares her answer.

Make a Plan

Make a list of exactly what you want done to help determine your electrical needs. Complete plans early and review them with your Licensed Electrical Contractor. Changing plans in the middle of a project will cost extra! Learn more from ESA’s Steve Smith and design expert Kimberley Seldon.

Mistakes, I’ve Made a Few

Mistakes are inevitable. It’s how we manage these errors and missteps that matters most to clients. Here are some questions to consider. Do we look for a remedy that best serves the client? If the mistake is ours, can we accept responsibility and be honest about it? Can we honestly say that someone else’s mistake […]

All About Outlets

Not all outlets are created equal. In fact, there are different types of outlets (also known as receptacles) required for different electrical needs and spaces. Learn more from ESA’s Steve Smith and design expert Kimberley Seldon.

Design Schemes

We get this question a lot. At Step 5 Presentation, how many design schemes do you present to your client?

The Sweet Spot

I got a great question through the forum and it’s timely. Diana from Queensland writes: I just love my new procedure for answering the phone. Thank you. I signed up my first two PAID consultations. I think I may have freaked one of the clients out though because I booked the consult for the day […]

What you can Learn from Renovating for Yourself

We all agree it’s hard to renovate or decorate our own spaces. I’m so confident when it comes to making choices for clients but when it’s time to decorate my own space; I struggle with indecision and second-guessing. However, I know from personal experience that I learn so much when I tackle my own projects. […]

Successful Vendor Relationships

I’m so grateful to Luann Nigara who truly is living my vision of supporting the community and leaving behind old ideas about competition. Luann has a fabulous pod cast, a Well-Designed Business, which I’ve been a guest on a few times. I am turning the table on her in EP 019 Successful Vendor Relationships and, […]

3D Renderings for Clients

Member Question: How many elevations do you prepare for the client? We are s design+build firm which means we are usually remodeling the entire home. We have found in the past that 3D rendering the entire home is a bit overwhelming for the clients. We like the idea of elevations with finishes samples. Any advise […]

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