After practicing psychology for over 20 years Dr. Ganz Ferrance has had to deal with his share of difficult people — and after more than 25 yrs of therapy himself, he also understood how many times he was that difficult person. Through this, Dr. Ganz began to see a pattern of what worked and what didn’t. He also saw and felt the effects that not dealing with this effectively had on people, their performance, their health and their families.
In this course, you will learn:
What to do while you are dealing with a difficult person (during the game).
What to do “away from the game” that helps you deal with difficult people.