In this 2 part webinar series, we’ll review how to take your customer service to the next level and how this change will transform your bottom line.
PART 1: Target Ideal Clients & Ideal Projects
Are you working with your ideal client? Have you defined your ideal project? These two categories for success will positively impact your bottom line and your own satisfaction as a business owner
PART 2: Customer Retention and Satisfaction
Customer Retention (Service Plan)
Getting a customer is frequently the easy part. Keeping that customer happy long term and growing a relationship that spans decades takes a dedicated plan of action.
Customer Satisfaction (Evaluations)
Your customers are your number one source of effective information when it comes to improving your skills as a design professional and growing our business. When was the last time you asked them how you were doing?