Choosing the right client and right project is part of the Satisfaction by Design model for business success. When a potential client phones your office to inquire about services, do you have the information and tools you need to easily identify whether or not that potential client is a good client for you? If the answer is no, or if you think there may be some room for improvement in this area, then this course is for you.
In this course, learnings goals include:
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