If you are a design professional and you are managing projects on behalf of clients, you are going to deal with mistakes; it’s impossible to avoid them. Sometimes the mistakes are yours: others, the result of a supplier or trade error. Regardless, as the design professional, it’s your job to deal with missteps in the most efficient manner possible. Here’s how.
In this course, we will learn:
Why the complexity of the work makes error inevitable.
The interior design professional cannot prevent every mistake from happening.
What matters is how the professional manages errors and missteps.
Which errors are billable and which are non-billable.