Well, you’ve done it. Or nearly! With two steps remaining – Step 14: Client Closure Meeting and Presentation of Final Invoices and Step 15: Presentation of Client Binder and Thank You – it’s time to end the project on the high note you dreamed of hitting when you started so many weeks/months/years ago. Let’s consider how to successfully wrap up projects and leave your clients wanting more.
In this course we will learn how to:
Provide clients with documentation that supports the care and maintenance of the newly completed project.
Ask for and receive feedback that will improve future service.
Cement a lasting relationship with your satisfied customer.