The goal of nearly every design professional is to satisfy their customer. We’ll do virtually anything to make a client happy, and sometimes that willingness to go to any length is actually a disservice, both to the client and to us.
The 15 Step Process Management strategy is a series of systems and rules designed to create a consistently satisfying customer experience, and produce the best results with every project. But even the most dedicated among us are sometimes tempted to break our own rules and make compromises every now and then, which is a big mistake! In this course, Kimberley shares the top 10 most dangerous designer ideas, which are 10 great reminders why sticking to our process is always best.