PART 2: Customer Retention and Satisfaction
Customer Retention (Service Plan)
Getting a customer is frequently the easy part. Keeping that customer happy long term and growing a relationship that spans decades takes a dedicated plan of action.
Customer Satisfaction (Evaluations)
Your customers are your number one source of effective information when it comes to improving your skills as a design professional and growing our business. When was the last time you asked them how you were doing?
This webinar was recorded on June 26, 2014.