Member Group Coaching | JAN 23

If you’re serious about transforming your business by implementing the systems and procedures you learn about through Business of Design courses, these monthly group coaching sessions will help you fast track that process.

You are not alone. As a member of Business of Design, you have access to Kimberley as your mentor and coach. Use these invaluable sessions to clarify your understanding of systems, build your confidence to implement new policies and get your real life project issues resolved. 

Submit urgent or pressing questions in advance or just show up and ask live during the webinar. We’ll open up your mic so you can speak directly to Kimberley.

Therapy for your business and your life!

Next Webinar:
Wednesday, January 23, 2019 | 1:00 – 2:00 pm EST

Save the Dates:
February 27 ~ April 10 ~ May 22

Unable to attend, but still have questions?
Please submit your questions to [email protected] up to 2 hour prior to the webinar and she’ll ask your question for you. Please do not email our general inbox at [email protected] as your question may not be reviewed in time for the webinar.


This webinar is available to PREMIUM Members only.
You must be signed into your member account to register.


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  • rscott

    Hello, I’m new to the group and looking forward to this design community of sharing. A few questions. Does anyone use a special software to track time and the percentage of work complete in relationship to the hours spent? And for Fixed Fees how do you recommend looking at profitability? Do you still calculate time as if you were billing out by the hour?

    • Cheryl Horne

      Hi Robyn, great questions. I will add these to my list for Kimberley to cover on the call next week. Thanks so much and welcome to BOD!

    • Robyn Scott

      A few more topics/questions:
      1. How do you charge for art advisory and procurement? Do you think it is more effective to do it internally or hire it out? Or can you do a bit of both?
      2. What is your design process for accessorizing? Loan pieces, purchase from retailers and able to return, have your client commit up front, do you stock your favorites in a storage space? How do you charge for time as I feel that this sucks up a lot of time.

      • Kimberley Seldon

        Hi Robyn, we see that you are busy taking courses. We strongly recommend doing BOD’s 15 STEP Project Management Strategy in order. This way, the questions you are asking will likely get answered (particularly the question you ask about styling). We do not do any stocking of inventory, although some designers like to. We bill either hourly or flat fee (and it seems like from your next question that you do flat fees as well?). If so, then definitely do all of BOD’s 15 STEP Project Management Strategy and then go onto the flat fee contract.

        If you are on the group coaching call Jan. 23 it might be easier to have a discussion about these questions. They require a lot of information! IF you cannot be on the coaching call, let Cheryl know you want your question addressed anyway and we’ll talk about it on the call. You’ll be able to see the call afterwards.

        Thanks so much.

      • Kimberley Seldon

        Oops…I can answer one part of your question fairly easy. We do occasionally hire an art advisor, particularly if the client is a serious collector. Otherwise, I do artwork as part of STEP 10, which I love doing!

    • Cheryl Horne

      Will add these to my list. Will you be on the call tomorrow to chat with Kimberley live? If not, I will ask for you.

  • Anna Popov

    Good morning Cheryl,

    i wont be able to join the session live, as its out move day today. We are moving from my home office to an ctual office!!! So we will be a bit bussy 🙂
    My question is about average time spent on a project. As an example we can take an average kitchen renovation about $80k. can we go through the 15 steps and ballpark average amount of time that should be spent on each step. Thank you.

    • Cheryl Horne

      Hi Anna, good luck with the move today.
      I think your question can be answered within Kimberley’s Flat Fee calculations. But I will get your question in front of Kimberley today to answer live.

  • Maritza Capiro

    Hello, I am new to the group and so glad to have this resource. I am sure this will help me make 2019 best year yet! My question is in regards to Kimberly always saying the importance of a good photographer and also a stylist to help with accessories etc. I have not found one in my area and I wonder if you would consider creating a list for members to access of recommended resources in the areas we work. For me it is Miami, Naples and Marco Island and New York. Regards, Maritza

    • Cheryl Horne

      Hi Maritza, your question is on my list and we’ll touch on this on today’s coaching call.

  • Darci Hether

    Hello ! My burning question for Kimberly is around charging for travel time. I live and work in Manhattan and it can easily take 30-45 min to get to a client meeting (1-1.5 hr round trip) and in the past we’ve not charged for that time. We do charge for travel outside of the city but I’m thinking of adding a flat $75/round trip fee for any client related meetings in the city. I would like to know what Kimberly’s thoughts are on this? Any potential red flags or push back from clients I should consider before implementing this new fee? Many thanks!!

    • Cheryl Horne

      Hey Darci – Your question is on my list and I will get it in front of Kimberley tomorrow.

  • Meredith Helmick

    I would to know if Kimberly marks up her subcontractors labor. For instance, when my drapery maker/installer gives me a quote, I make a 15% commission on it. What about painters? Wallpaper installers? Electricians?
    Thank you!

  • Kirsten McCoy

    I am being greedy and asking a second question for Weds if possible- this just came up with my business partner today and thought I would ask if there is time. We have a client who has JUST realized that we bill by the hour AND mark up- even though he signed the contract with his wife and knew this. As we are wrapping up the design work and ready to place orders for the proposals, the husband now decides to question why we bill hourly AND mark up and he thinks this is double-dipping! Of course we know this is our discount that we are allowing them to use but she just doesn’t have the language to properly defend herself on the fly like this. Is it our wording of markup instead of “sharing our discount”, or do we further justify it somehow? We get tongue tied and want to be really confident when this comes up. Thank you!!

    • Cheryl Horne

      Hi Kirsten, we didn’t get to this one on last months webinar, but I’ve added it to my list for the next one.

  • Kirsten McCoy

    Hi Cheryl- transferring my question from the FB Group- We have very a very good, very high end client who has been working room by room over the last 4 years (they believe in doing each room “right” and have spaced out the project that way on purpose for budget purposes), they are the nicest clients, it will be a fabulous, publish-worthy house when finished, they require a lot of time and are willing to pay for it. We raised our rates for new clients two years ago, but now feel we need to raise rates for this client as we still have many rooms to go and many other clients paying top dollar. Is there a letter you use for this kind of thing? Is this a flat out bad move? We don’t want to lose them and they refer a lot of business but also feel they would be very reasonable with this request since it has gone on so long and we have a standard hourly contract with them. Thank you!!

    • Cheryl Horne

      Thanks Kristen. Your question is on my list.

  • Anne Carr

    Kimberly mentioned on a podcast that she uses a professional service that comes in a measures and creates an “as built” elevation. How do I find those people?

    • Cheryl Horne

      Hi Anne,
      I will add your question to my list for Wednesday. Where are you located? Just wondering if Kimberley can refer the source she uses or if we’ll need to share how to find a similar service in your area.

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