EP 068 | Kimberley Seldon on Our Policy Is…


About this Episode

What’s your policy? For most of us, the policies or rules we rely on are those which serve to protect us from an unpleasant circumstance, such as not getting paid, or working on weekends, or being liable for something we have no control over. It’s worth maintaining and protecting those policies, even if, or especially if you are a solopreneur.
In this episode we learn:
– using WE language can boost your confidence
– sticking to your policies does not typically mean losing the client
– negotiating your policies often leads to further negotiations
– it’s worthwhile developing a firm policy around business hours, invoicing and collections, consultation fees, trade relations etc.
– specific language to protect your policies

Take Aways

Kimberley suggests the following language to use in the event you are asked by a client to modify or change your policies.

PLEASE NOTE: It is important to seek expert legal advice in all matters contractual. Kimberley’s suggestion is intended as a starting place that will help you develop your own way of firmly protecting your existing policies.

KS: The contract I use was written specifically for me and my firm and our business, with care to protect our interests and the interests of our clients and trades. Our policies have been approved by an attorney, and they reflect the high standards and values we provide to our discerning clientele. We’d love to work with you and we know from experience this contract will help your project run efficiently and smoothly from beginning to completion.

BOD & You

As interior design professionals, we LOVE our work because it matters so much. We want our clients to get our best every time, because it’s going to affect the way they live for years to come. But doing our best work isn’t possible if we can’t dedicate ourselves to it. And we can’t dedicate ourselves to it if doesn’t earn us a living.

Business of Design™ is the best professional advice and business coaching available, and it’s just for you. Our mission is to liberate your talent and skill by showing you how to run a business that supports you, empowers you, and lets you love your work again.


Recommended Learnings:

COURSE: Step 1: Interior Design Consultation and Sell Through

COURSE: Step 2: Interior Design Contract, Retainer, Project Commencement

COURSE: Step 3: Trade Day | On-site Meeting

Legal Disclosure This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.

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