EP 068 | Kimberley Seldon on Our Policy Is…
About this Episode
What’s your policy? For most of us, the policies or rules we rely on are those which serve to protect us from an unpleasant circumstance, such as not getting paid, or working on weekends, or being liable for something we have no control over. It’s worth maintaining and protecting those policies, even if, or especially if you are a solopreneur.
In this episode we learn:
– using WE language can boost your confidence
– sticking to your policies does not typically mean losing the client
– negotiating your policies often leads to further negotiations
– it’s worthwhile developing a firm policy around business hours, invoicing and collections, consultation fees, trade relations etc.
– specific language to protect your policies
Kimberley suggests the following language to use in the event you are asked by a client to modify or change your policies.
PLEASE NOTE: It is important to seek expert legal advice in all matters contractual. Kimberley’s suggestion is intended as a starting place that will help you develop your own way of firmly protecting your existing policies.
KS: The contract I use was written specifically for me and my firm and our business, with care to protect our interests and the interests of our clients and trades. Our policies have been approved by an attorney, and they reflect the high standards and values we provide to our discerning clientele. We’d love to work with you and we know from experience this contract will help your project run efficiently and smoothly from beginning to completion.
BOD & You
As interior design professionals, we LOVE our work because it matters so much. We want our clients to get our best every time, because it’s going to affect the way they live for years to come. But doing our best work isn’t possible if we can’t dedicate ourselves to it. And we can’t dedicate ourselves to it if doesn’t earn us a living.
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