EP 076 | Defining “Designer” And How To Educate Clients with Courtney McLeod & Gail M. Davis



About this Episode

Is it possible for the professional designer to control the conversation when it comes to our skill set? What precisely separates the professional from the non-professional? It’s a challenging question, but Business of Design™ members Gail M. Davis and Courtney McLeod dig into the topic.
In this episode we learn:
– a high-end home purchase does not necessarily translate into high-end decorating budget
– why a consult fee and solid hourly rate will save you from clients who aren’t right or ready for you
– that six-figures (we’re talking salary not income) isn’t the end goal, it’s the starting goal
– it’s helpful to ask clients up front, ‘have you worked with a designer before?’

Design Intervention

Gail suggests hiring a branding coach. She works with a group on a monthly basis through Nicole Heymer at Curio Electro.

Courtney loves her Vision/Goal/Task Strategy.

  • Vision is big picture, soul of your business
  • Goals are set quarterly
  • Tasks are narrowly defined and tackled each month.

At Business of Design™ we call this a Design for Living.

Meet Gail M. Davis

Award-winning and celebrated designer Gail M. Davis infuses her designs with a refreshing air of lively elegance. For more than a decade, she has forged a blazing path in the interior design industry, following a successful career in fashion at Saks Fifth Avenue. She studied at New York School of Interior Design, and honed her craft interning at the legendary firm of Bunny Williams Inc. and the prestigious David Kleinberg Design Associates.

Today, Gail’s projects can be seen in the tri-state area of New York, New Jersey, Connecticut, as well as on the west coast in the state of California. Gail has been featured in Ebony Magazine, domino magazine, Design Sponge and more. She is lauded for her traditional yet timeless style. Gail’s honest and dependable nature and her commitment to each client’s happiness make her a unique talent in the industry. Her passion is fuelled by the desire to deliver welcoming, personal spaces that envelop her clients in warm energy and love.

[email protected]

Gail Davis Designs LLC

Meet Courtney McLeod

Courtney McLeod is the founder and principal of Right Meets Left Interior Design, an award-winning Manhattan-based full-service design studio. The name Right Meets Left perfectly reflects her approach to the design process – an ideal balance of a creatively vital mind (right brain) and a sharply analytical one (left brain). This approach allows the studio to conjure magical environs for exacting clients and execute these dreams with efficiency and diligence.


Creatively, Courtney is a colorist at heart whose designs express both her client’s unique tastes and her vivid, collected aesthetic.  Born and raised in New Orleans, Courtney brings a sophisticated view to her rooms, informed by her Creole background and extensive travels throughout Europe and Asia.


Practically, she approaches each project with a keen understanding and appreciation of the significant financial investment required to execute a successful interior design project.  Courtney guides each client on how best to invest their financial resources, and takes great pride in rigorous project management, enabling projects to stay on time and on budget.

Right Meets Left Interior Design has been featured in print both in the US and abroad – including the cover of Aspire Design + Home Magazine.

Courtney earned a business degree from The Wharton School at the University of Pennsylvania and pursued a successful 15-year career in the financial services industry, rising to a leading portfolio management role in real estate private equity.  Despite her success, at the peak of her career she realized it was time to commit to the pursuit of her true passion – designing beautiful interiors. Taking the tremendous skills gained through her experience and enhancing them with design-related studies at Parsons, Pratt, and the New York School of Interior Design, she confidently embarked on a new course and has never looked back.

[email protected]

Right Meets Left Design

Recommended Learnings:

COURSE: Enhanced Customer Service

COURSE: Top 10 Questions: Managing Discounts

COURSE: The Client Binder | A Lasting Impression

Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.

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