EP 091 | Advocating Skills for Your Interior Design Business with Sherry Millien

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About this Episode

The path to a successful interior design firm is not always linear. Many approach a design career after working successfully in another field. Some take a detour along the way. That’s exactly what happened to Houston designer Sherry Millien, who took 7 years off to advocate for her daughter. Her years as an advocate provided the valuable communication and organizational skills necessary to run multi-facetted projects successfully between clients, trades, and vendors.

In this episode we learn:

  • designers need to communicate and advocate effectively with for our clients
  • choose your battles, you don’t have to win every battle to win the war
  • always ask questions and don’t mistake silence for agreement
  • if it’s not written, it is not said
  • enter a conversation with the intention to listen more than to be heard
  • meet people where they are, not where you think they should be.

Take Aways

Sherry’s 6 Advocating Skills:

  1. You don’t have to respond to everything said to you.
  2. Ask Questions.  Don’t mistake silence for agreement or for not caring.
  3. The world does not revolve around you. You may have to compromise.
  4. If it is not written, it is not said.
  5. Enter a conversation with the intention to listen more than to be heard.
  6. Meet people where they are, not where you think they should be.

Design Intervention

Remember that you have a voice. Don’t be afraid of an opinion. Your clients want to hear it.


About Sherry Millien

Sherry Millien, one of America’s premier Christian-based designers, is known for the unique, one-of-a-kind interiors she creates for prominent clients throughout the metropolitan Houston area.

Sherry is expanding her full-service luxury interior design business nationwide, but she specializes in serving homeowners in The Woodlands, Bellaire, Kemah, Katy, Cypress, Tanglewood, West University, River Oaks and other area communities. She provides everything from project management and remodeling to space planning and furniture selection.

Sherry’s clients include Fortune 500 executives, oil company representatives, professional athletes, doctors, surgeons, business owners and other successful professionals.  Integrity and extraordinary customer service are hallmarks of her Christian-based company.

Sherry spent 7 years as a full-time child advocate to assist in facilitating a meaningful inclusion program for her daughter with Down Syndrome.  Her years as an advocate provided the valuable communication and organizational skills necessary to run multi-facetted projects successfully between clients, trades, and vendors.  The firm donates a portion of its profits to Disability Rights Texas, a non-profit advocacy firm that represents individuals with disabilities and their families in the state of Texas.

The Terravista Interior Design Group is backed by a team of some of the region’s foremost contractors, workroom specialists, painters, installers, cabinet experts, electricians, plumbers and other professionals.

Sherry keeps current on design trends by attending industry shows and educational events around the country. She is an allied member of the American Society of Interior Designers, the nation’s largest and longest-established organization of design professionals. A graduate of Oklahoma State University, she earned a degree in human environmental sciences, design, housing and merchandising.

www.terravistaidg.com


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Recommended Learnings

COURSE: Dealing with Difficult Clients

COURSE: Healthy Boundaries

BOD CHAPTERS: Find a Chapter Near You


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Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.

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