EP 399 | First Hire with Miriam Silver Verga & Hillary Kaplan

October 22, 2024

Listen Now

If you could wave a magic wand and go back in time, who would you add to your team first? A bookkeeper, like our guests today? A sales agent, like Kimberley? An assistant? An office manager? The choices are vast. Here’s what to think about as you build your team.

In this episode we learn:

  • know the strengths and weaknesses of your employees and then build around their style of working
  • assume the best of your employee, but look for opportunities to verify results
  • create boundaries and expectations that are clearly defined
  • allow failure to be part of your cost of doing business

 

DESIGN INTERVENTION

You’re going to have to eat other people’s mistakes including your clients. It’s not about right or wrong, it’s about how to move forward. It’s not that the customer is always right, it’s that the customer must always feel heard. This may mean even if you’re right, you’re wrong.

 

WATCH ON YOUTUBE

 

About Miriam Silver Verga & Hillary Kaplan

Experienced luxury interior designers / construction experts working with homeowners, architects, builders to make rooms & builds elevated.

Their team is what sets them apart. Whether it’s organizing deliveries to keep builds on track or managing the logistics for a large move and install, their team’s commitment to teamwork, communication and incredible organization makes them a leader in the industry.

www.mimiandhill.com

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Thank you to our podcast sponsor, Daniel House Club!

DHC simplifies your design business, offering everything you need in one place. No more wasting time managing orders—they’ve got it covered, so you can concentrate on creating beautiful spaces. Plus, they offer some of the best trade pricing on top brands like Four Hands, Currey & Co., and Hudson Valley lighting with flat-rate shipping.

To join, visit DanielHouse.Club and use code BOD2024 for 50% off of your first year of their Pro+ Membership. And for you longtime members of DHC, they want to reward you for your loyalty. Use code HIGHPOINT2024 at checkout to receive 10% off the value of your next order.

Join Daniel House Club now and experience how easy managing your design business can be.

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Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.

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