Welcome! We’re glad you’re here. Business of Design™ is your #1 trusted resource for business training and support. Ask us anything. We’re here to help.
Reach Team BOD™ at:
Please use the form below to submit billing, membership, and other non-course related questions.
For Tech Support, please use the HELP button at the bottom of your screen. For questions relating to course content, please use the coaching Q&A section located on each Course page.
Frequently Asked Questions
Are my transactions secure?
All transactions on our site are secured with industry-standard SSL certificates. SSL enables HTTP/2, which has the potential to make websites up to two times faster and more secure for all interactions and transactions. Modern TLS also includes performance-oriented features like session resumption, OCSP stapling, and elliptic curve cryptography that uses smaller keys (resulting in a faster handshake). TLS 1.3 reduces latency even further and removes insecure features of TLS making HTTPS more secure and performant than any previous version of TLS and its non-secure counterpart, HTTP.
Help! I need technical support.
If you have a question about an issue related to this site (e.g. problems logging in, videos not playing, etc.), please look through this list of FAQs first to see if your question can be answered here. If not, please use the big HELP button on the lower left side of the window.
You will get a quicker response to your technical question than if you use the general form. Technical support does not include help solving problems with your computer or mobile device, or making changes to third-party accounts.
What is the membership cancellation policy?
Monthly members can cancel at any time. Once a monthly renewal payment has been processed, the payment is non-refundable, however, you will maintain access for the remainder of the term you’ve paid for.
Annual members have 48 hours following renewal to cancel and request a refund. A $75 processing fee is applied to those who cancel after the renewal payment has been processed. You have full access to cancel your annual membership at any time prior to renewal in order to avoid this fee. Once cancelled, you will maintain access for the reminder of your term.
What is the difference between monthly and annual membership?
Both payment options provide members with the same membership access. With monthly membership, there is no long term commitment. Your membership will automatically renew until you cancel. With annual membership, you save 2 months fees by paying for the year up front.
Why is the charge on my credit card different than my receipt?
All prices on the Business of Design® website are in US funds unless otherwise stated. For those outside the US, the currency conversion is done by your credit card provider at the time it is added to your credit card statement. In most cases, the original US dollar amount will be included in the description on your credit card statement.
Business of Design® uses US funds as the majority of our members are in the United States or International however, BOD™ is a Canadian company and those located within Canada will be charged taxes based on your location / Province.