EP 186 | Close the Sale with Nikki Rausch
September 7, 2020
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About this Episode
The sales process, whether you love it or hate it, isn’t about you. It’s about the client. Sales coach Nikki Rausch says there is a right way to engage the client and close the sale.
In this episode we learn:
- sales is something you do with a client, not to a client
- how to prepare yourself for the sales process
- dog calling vs. cat calling energy
- a 5-step process for sales
- most people will not make a decision to hire you, unless you ask them
- issue a final invitation for the client to buy
Design Intervention
Stop focusing on making the best decision and focus on making your next decision—because it ain’t gotta be perfect!
Take Away
Having a Neuro Linguistic Programming mandala allows you to prepare for the sales process. These four messages can be reviewed and considered, prior to the sale, or any important event, to prepare ourselves for the process of sales.
- I’m glad I’m here.
- I’m glad you’re here.
- I know what I know.
- I care about you.
FREE RESOURCE | Closing the Sale: Simple Tips to Increase Your Confidence
Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.