EP 082 | Kimberley Seldon on Client Talks – Keep In Touch
October 15, 2018
About this Episode
Hear what a client has to say about keeping in touch, building a relationship, and the heartbreak that comes from working with a designer whose integrity goes MIA.
In this episode we learn:
- it’s reassuring to clients to know you are thinking about them, during and after the project
- a client’s perspective on some unsuccessful designer relationships
- having a healthy rapport with the client is vitally important but it does not substitute for a job well done
- there’s a distinction between a corporate holiday basket and a spontaneous check-in call
Kimberley suggests: Interview current and past clients to find out how you are doing. They are the main authority on your performance.
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