EP 091 | Advocating Skills for Your Interior Design Business with Sherry Millien
December 17, 2018
About this Episode
The path to a successful interior design firm is not always linear. Many approach a design career after working successfully in another field. Some take a detour along the way. That’s exactly what happened to Houston designer Sherry Millien, who took 7 years off to advocate for her daughter. Her years as an advocate provided the valuable communication and organizational skills necessary to run multi-facetted projects successfully between clients, trades, and vendors.
In this episode we learn:
- designers need to communicate and advocate effectively with for our clients
- choose your battles, you don’t have to win every battle to win the war
- always ask questions and don’t mistake silence for agreement
- if it’s not written, it is not said
- enter a conversation with the intention to listen more than to be heard
- meet people where they are, not where you think they should be.
Sherry’s 6 Advocating Skills:
- You don’t have to respond to everything said to you.
- Ask Questions. Don’t mistake silence for agreement or for not caring.
- The world does not revolve around you. You may have to compromise.
- If it is not written, it is not said.
- Enter a conversation with the intention to listen more than to be heard.
- Meet people where they are, not where you think they should be.
Remember that you have a voice. Don’t be afraid of an opinion. Your clients want to hear it.
Thank you to our sponsor!
Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.