EP 172 | What to Read Now with Emma Navajas – PLUS Bonus Spanish Episode
June 25, 2020
About this Episode
The business self-help aisle at your local bookstore (or on Amazon) is overrun with recommendations. Business of Design™ member Emma Navajas narrows in on recommendations the BOD™ community needs now.
As a bonus, at the end of this episode, Emma repeats her book recommendations for our Spanish speaking audience. ¡Qué maravilloso!
In this episode we learn:
- Emma’s fave books for the interior design creative, in four categories—business skill, negotiation skills, etiquette and mind set.
You can’t be all things to all people. You can’t fulfill everyone’s needs. You can’t be liked by everyone. You can only really be one thing to a small group of important people—your best clients, your ideal clients, your niche. Focus on creating the best possible service and experience for them, delivering on their needs, and alleviating their unique pain points. This will create a stellar service that perfectly serves a group of loyal, enthusiastic clients, which will in turn lead to a mature, prosperous business.
BUSINESS | “The E-Myth” by Michael E. Gerber, “The Pumpkin Plan” by Mike Michalowicz, and “Profit First” by Mike Michalowicz.
NEGOTIATION SKILLS | “Getting to Yes” by Roger Fisher and William Ury, and “Never Split the Difference” by Chris Voss and Michael Kramer.
ETIQUETTE | “Emily Post’s Etiquette: Manners for Today” by Lizzie Post and Daniel Post Senning, and “Poised for Success” by Jaqueline Whitmore.
MIND SET | “How Rich People Think” and “177 Mental Toughness Secrets of the World Class”, both by Steve Siebold.
Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.