EP 383 | Interior Design Pricing: How to Handle Client Pushback with Sam Trattles

July 2, 2024

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When a client says, “That’s more than I expected…”—what do you do next?

In this episode, Kimberley Seldon is joined by Sam Trattles to break down how interior designers can handle pricing conversations with confidence. Because negotiating your fees isn’t about reacting in the moment—it’s about preparation, positioning, and knowing your value.

If you’ve ever felt uncomfortable discussing your fees or unsure how to respond to pushback, this episode will help you approach those conversations strategically—and protect your bottom line.

What you’ll learn in this episode:

  • Why preparation is the most important part of successful negotiation
  • How to define your ideal client—and when not to negotiate
  • Why clear positioning makes pricing conversations easier
  • How to confidently communicate your value
  • Why negotiation is a skill you can learn and improve over time

 

DESIGN INTERVENTION

Hasten Slowly. Take the time to step back and look at the big picture, before solving the one in front of you.

 

GET THE BOOK

Negotiate Your Worth | As a business owner, negotiating your worth with confidence, is essential to the growth of your business.

 

WATCH ON YOUTUBE

About Sam Trattles

Sam Trattles is an advocate for embracing what negotiating can unlock.

She’s negotiated over $525M in deals, created a methodology that is pragmatic and practical, and has written two books, practical guides to negotiating in work and life.

She wants to change the way people interact when faced with the smallest AND the biggest challenges – from the living room, into the classroom, as well as, in the boardroom.

www.othersideofthetable.com.au

LinkedIn | www.linkedin.com/in/samtrattles

Thank you to our podcast sponsor, Daniel House Club!

DHC simplifies your design business, offering everything you need in one place. No more wasting time managing orders—they’ve got it covered, so you can concentrate on creating beautiful spaces. Plus, they offer some of the best trade pricing on top brands like Four Hands, Currey & Co., and Hudson Valley lighting with flat-rate shipping.

To join, visit DanielHouse.Club and use code BOD2024 for 50% off of your first year of their Pro+ Membership. And for you longtime members of DHC, they want to reward you for your loyalty. Use code HIGHPOINT2024 at checkout to receive 10% off the value of your next order.

Join Daniel House Club now and experience how easy managing your design business can be.

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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