EP 403 | Love of Home: Designing Deeper Client Connections with Kate Marker

November 19, 2024

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Beautiful spaces are important—but lasting client relationships are built on something deeper. In this episode, Kimberley Seldon talks with interior designer Kate Marker about why the most successful designers focus on how clients want to feel in their homes, not just how those homes look.

Kate shares how asking strategic questions, listening actively, and building trust through transparency allows designers to uncover what truly matters to clients. By understanding mood, emotion, and lifestyle, designers can create spaces that resonate deeply—and relationships that last long after the project ends.

This conversation is a reminder that great design isn’t just visual—it’s relational.

What you’ll learn in this episode:

  • Why truly understanding your clients takes time and intention
  • How to tailor designs that reflect each client’s personality and lifestyle
  • Why regular communication and check-ins build trust
  • How active listening strengthens client relationships
  • When collaboration matters—and when to confidently lead as the expert
  • Why transparency is the foundation of trust

Get the Book | The Love of Home: Interiors for beauty, balance, and belonging

 

DESIGN INTERVENTION

The best piece of advice I ever received is to be confident and trust yourself first. In the interior design business, prioritizing relationships over transactions is key. When you believe in your abilities, clients will too, which strengthens connections and leads to more successful projects. This mindset shift was transformative for me, fostering deeper client relationships and a fulfilling career.

 

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About Kate Marker

Kate Marker, based in the Chicagoland, has been refining her timeless design style for over 20 years. She creates inviting, comfortable spaces connected to nature, making interiors feel like sanctuaries. Her work spans residential interiors, an e-commerce site, a showroom, and collaborations with home brands. Kate emphasizes comfort and practicality, using plush textiles, cozy seating, and natural elements. Living in Chicago with her family, she enjoys weekend getaways and yoga with friends.

www.katemarkerinteriors.com

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Thank you to our podcast sponsor, Daniel House Club!

DHC simplifies your design business, offering everything you need in one place. No more wasting time managing orders—they’ve got it covered, so you can concentrate on creating beautiful spaces. Plus, they offer some of the best trade pricing on top brands like Four Hands, Currey & Co., and Hudson Valley lighting with flat-rate shipping.

To join, visit DanielHouse.Club and use code BOD2024 for 50% off of your first year of their Pro+ Membership. And for you longtime members of DHC, they want to reward you for your loyalty. Use code PROFIT2024 at checkout to receive 10% off the value of your next order.

Join Daniel House Club now and experience how easy managing your design business can be.

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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