EP 287 | Drop it Like it’s Hot with Helen Austen

August 23, 2022

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BOD™ BOSS member, Helen Austen launched her first business as a professional organizer, and it wasn’t long before happy clients started asking her to decorate and renovate for them. Today, she’s managing two businesses, and working to transition her organizing firm into a robust and profitable design firm—all while accelerating that growth with a BOD™ BOSS Group. Helen is a pro at making a swift decision that leads to immediate change…. follow her lead.

In this episode we learn:

there is real intimacy when you are organizing someone’s home
your contract is your business partner
be careful how you are training your clients
charge more and don’t look back
go to the BOD™ Elite Retreat, the home tours are the icing on the cake—the learning is actionable and transformative

DESIGN INTERVENTION

Be an entrepreneur first and then an incredible designer second. You can’t be great at your craft and charge for it if you’re not a skilled business owner. This is why Business of Design® is a gift from the design gods!

TAKE AWAYS

🎵 Song Drop it Like it’s Hot 🎶

Artist: Snoop Dogg
Featured artist: Pharrell Williams
Album: R&G (Rhythm & Gangsta): The Masterpiece
Released: 2004

About Helen Austen

Helen Austen has combined her background as a counselor and her decade of experience as a professional organizer with her passion for interior design to create beautiful spaces with high function. With an added focus on her client’s wellbeing, she aims to improve the impact that spaces have on everyday living.

www.helenausten.com

Instagram | @helenandcointeriors

Thank you to our Sponsor!

Daniel House Club

Created by designers for designers, Daniel House Club maximizes your potential for profits and creative satisfaction by providing everything you need to source the products you want and manage your design business.

Visit danielhouse.club/bod to save 50% off your first year of Pro or Pro+ membership.

What DHC members are saying:

“Daniel House Club has been a game changer for me. It’s so quick and easy with a lot of brands that we’ve wanted to use but didn’t have accounts with. Their customer service is top notch whenever I have questions. It also keeps my clients happy because I can manage their expectations on shipping with the Daniel House Club 10% flat rate.” ~ Pro+ Member, Trish Bonney

“I have come to totally rely on Daniel House Club for my business. They are my first stop to source a variety of items for each project. I know their customer service team will help me with any obscure questions and even go the extra mile to ensure items arrive at the right time.” ~ Pro+ Member, Rose-Marie William

Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.

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