EP 389 | Interior Design Mistakes & Deficiencies: How to Handle Project Issues with Kimberley Seldon

August 13, 2024

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Something went wrong on your project?

Of course it did.

In this episode, Kimberley Seldon tackles one of the most frustrating—but inevitable—parts of running an interior design business: deficiencies. From errors and omissions to damaged goods and miscommunications, problems are not the exception—they’re part of the process.

The key isn’t avoiding them entirely (you can’t). It’s learning how to manage them professionally, protect your time, and maintain client trust.

If you’ve ever felt thrown off by project issues or worried about mistakes damaging your reputation, this episode will help you stay grounded and in control.

What you’ll learn in this episode:

  • Why deficiencies are guaranteed in every interior design project
  • Why most issues can’t be fully prevented—even with experience
  • How strong systems help reduce and manage project mistakes
  • Why staying proactive is the best way to handle deficiencies
  • How to protect your time, energy, and client relationships when things go wrong

 

DESIGN INTERVENTION

It is impossible to prevent all deficiencies. Tell your clients to expect them and then explain how you will handle them.

 

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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