EP 107 | What My First Design Client Taught Me About Business with Kimberley Seldon

April 8, 2019

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What can your first client teach you about building a successful interior design business?

In this episode, Kimberley Seldon reflects on her very first design client and the valuable business lessons that emerged from that experience. Looking back with the benefit of hindsight, Kimberley shares insights about value, professionalism, client expectations, and the importance of establishing yourself as the expert.

For interior designers at any stage of business, these lessons serve as a reminder that success often comes from embracing your expertise and leading with confidence.

In this episode, we learn:
• Why interior designers must determine their own value before clients will recognize it
• How clients place greater value on expertise when designers do the same
• The two things clients care about most—and why designers should focus on them
• How professional business hours reinforce professionalism and credibility
• Why establishing clear rules and expectations creates stronger client relationships
• How confidence and leadership help position designers as trusted experts

BOD & You

As interior design professionals, we LOVE our work because it matters so much. We want our clients to get our best every time, because it’s going to affect the way they live for years to come. But doing our best work isn’t possible if we can’t dedicate ourselves to it. And we can’t dedicate ourselves to it if doesn’t earn us a living.

Business of Design™ is the best professional advice and business coaching available, and it’s just for you. Our mission is to liberate your talent and skill by showing you how to run a business that supports you, empowers you, and lets you love your work again.

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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