EP 013 | Managing Clients with Shai DeLuca Tamasi
June 13, 2017
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If you are looking for advice on how to change your clients, you won’t find it here. As the professionals, it’s our job to manage the clients and their expectations so the renovation, remodeling, styling, decorating, landscaping project is an enjoyable one. Preparing the client for the work ahead is a full-time job and there are critical moments in the process.
In this episode we learn:
– it takes courage to speak your truth to clients, but they appreciate it.
– being selective about projects brings peace of mind and grooms a better clientele
– the higher your rate, the less likely you are to get push back from clients
Take Aways
- Shai uses a Frequently Asked Questions format when he first meets new clients.
- The higher your rate, the less likely clients will challenge your ideas and your authority.
- For more on managing clients, read BOD Volume 1: Have the Professional Life You’ve Always Wanted.
Shai DeLuca-Tamasi is the founder and president of SHAI DELUCA INTERIOR DESIGN, located in what has been described as one of North America’s hottest design hubs: Toronto.
SHAI DELUCA INTERIOR DESIGN’s internationally award winning design studio is known for its distinct combination of modern appeal with transitional overtones, providing a classic yet timeless feelin a soothing and warmly understated manner.
“Life is in the details, style accordingly”, says Shai. This principal guides the style Shai provides for his clients. Each design project sympathetically reflects the architecture, setting and client desires as shown in the many projects he has designed — whether a contemporary, hillside residence in Toronto, an urban paradise in New York or a Bauhaus gem in Tel Aviv.
In 2011 Shai joined Canada’s top design professionals as an Interior Design Expert on Canada’s number one lifestyle show: Cityline.
Active in the North American interior design community, Shai works continuously as a design visionary pursuing projects that will continue to put his studio on the international design map.
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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.