EP 209 | Managing Interior Design Timelines & Client Expectations with Annie Elliott

February 16, 2021

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How do interior designers maintain momentum on projects during unpredictable times?

In this episode, Kimberley Seldon is joined by Washington DC designer Annie Elliott to discuss practical strategies for managing project timelines, client expectations, and workflow challenges when circumstances feel uncertain.

From navigating delays to communicating financial expectations clearly, Annie shares how flexibility, transparency, and strong planning help designers keep projects moving forward without unnecessary stress.

If you’ve been struggling with shifting timelines, supply chain issues, or client frustrations, this episode offers practical advice for staying grounded and proactive.

What you’ll learn in this episode:

• Why flexibility and perspective are essential during challenging seasons
• How separating the “need to finish” from the “want to finish” improves project management
• Why timeline expectations should be addressed at the very beginning
• How delaying a project start can be better than interruptions mid-project
• Why clients need honest conversations about long lead times upfront
• How to prepare clients for cyclical project spending and billing
• Why transparency around timelines and finances improves client trust

 

Design Intervention

Go into a design presentation with ONE vision. One vision, one of every item, and then your bag of tricks can hold some backups, which hopefully you won’t need. There’s always more than one right answer to a design problem. But you need to choose what you feel is the best AT THAT TIME, present it with confidence, and explain your reasoning. And then stop talking!

About Annie Elliott

Annie is a recovering art historian who developed her eye and aesthetic sensibilities studying 20th-century art and working in some of the nation’s top museums.

In 2004, armed with a master’s degree in art history, interior design coursework at the Corcoran College of Art + Design (now part of GW University), and incredible naiveté, Annie opened “bossy color.” Today, the homes created by Annie Elliott Design feature a distinctive, exuberant mix of antiques, art, and modern furnishings.

Annie is an Associate Member of ASID, and her design work and insights have appeared in HGTV Magazine, This Old House, The New York Times, The Washington Post, Washingtonian, The Wall Street Journal, and other publications.

www.annieelliottdesign.com

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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