EP 013 | Managing Clients with Shai DeLuca Tamasi
June 13, 2017
Listen Now
If you are looking for advice on how to change your clients, you won’t find it here. As the professionals, it’s our job to manage the clients and their expectations so the renovation, remodeling, styling, decorating, landscaping project is an enjoyable one. Preparing the client for the work ahead is a full-time job and there are critical moments in the process.
In this episode we learn:
– it takes courage to speak your truth to clients, but they appreciate it.
– being selective about projects brings peace of mind and grooms a better clientele
– the higher your rate, the less likely you are to get push back from clients
Take Aways
- Shai uses a Frequently Asked Questions format when he first meets new clients.
- The higher your rate, the less likely clients will challenge your ideas and your authority.
- For more on managing clients, read BOD Volume 1: Have the Professional Life You’ve Always Wanted.
Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.