EP 062 | Why Systems Are the Secret to a Profitable Design Business with LuAnn Nigara

May 28, 2018

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What separates a busy interior design firm from a mature, profitable, and scalable business?

In this episode, Kimberley Seldon sits down with LuAnn Nigara for a conversation about their favorite topic: systems. Together, they explore how clear processes, strong communication, and defined core values help design firms operate more efficiently, deliver a better client experience, and increase profitability.

For interior designers looking to grow beyond chaos and create a business that runs smoothly, this episode offers practical insights from two passionate advocates of systems and procedures.

In this episode, we learn:
• Why systems are the foundation of a profitable and sustainable design business
• How time blocking improves planning, productivity, and decision-making
• Why clients must recognize and pay for the value you provide
• How communication gaps at the beginning of a project often lead to problems later
• Why clearly defined core values strengthen your brand and business culture
• How consistent processes create a better experience for clients and team members alike

 

Take Aways

Recommended Reading:

The Making of A Well-Designed Business: Turn Inspiration into Action

 

Design Intervention

Decide that you are going to be excellent. Decide that you are going to be the business person you know you are. Make a decision and then commit to doing the work.

LuAnn began her career more than thirty years ago as a co-owner of Window Works, an award-winning window treatment and awning retailer in Livingston, NJ. She’s also host of the top-rated interior design podcast, A Well-Designed Business®, which airs 3x per week on iTunes, Stitcher and iHeart Radio. Her podcast is the definitive resource for interior design professionals interested in operating a profitable and productive business.

LuAnn is a sought-after speaker on topic ranging from work-life balance to making decisions that make a difference. She recently appeared as the opening ceremonies keynote speaker at the 2017 IWCE (International Window Coverings Expo) in Charlotte, NC, and as a featured speaker at the 2017 Design Blogger’s Conference in L.A.

These days, her expertise is in high demand online and on television. She has recently appeared on the Blissful Bites podcast, Business Building Rockstars and HouseSmarts.

www.luannnigara.com

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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