EP 190 | Learning the Hard Way with Courtney Otte
October 6, 2020
Being new to the industry and starting a design business at a young age will definitely teach you some hard lessons, and as design professionals, I’m sure we’ve all made a silly mistake or two. Hopefully we can all learn from these lessons and each other’s mistakes so we don’t have to go through the pain of repeating them.
In This Episode We Learn:
- Design professionals hesitate to go into business because they think they need to take another class, but you’ll learn more working on actual projects
- Do not be afraid of failure, we learn and grow from these failures
- Be extra careful when confirming details with contractors, trades and suppliers through text or email, if you’re not this could lead to some very expensive mistakes
- If your clients have to ask you a question after they read your contract then you need to change your contract, it should already answer all of their questions
Whenever you are dealing with a challenging client situation, take the emotion out of it. This isn’t about YOU, this is about business. It is okay to ‘feel’ the emotions but quickly get them out of you and move on, then look at the situation from a business perspective. Allow that to curate your response to the situation.
Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.