EP 194 | Lessons from Clients with Virginie Martocq
November 3, 2020
Transitioning from publishing interior design shelter magazines into taking on real-life clients wasn’t quite as easy as imagined, says Virginie Martocq. In this episode, Virginie shares lessons she’s learned from her best and worst client experiences.
In this episode we learn:
- be firm with your opinion; double down with clients who second guess
- talk about money early
- if you don’t feel good about the fit with a client at the consultation, walk away (if you can afford to)
- avoid clients who cannot make up their minds
- take time after a negative client experience to evaluate (in order to avoid a repeat)
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