EP 344 | Collective Wellbeing with Jessica Lackey

October 3, 2023

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Interior design business owners are frequently focused on client facing experience, and that’s important, but your team is having an experience working with you too. Setting a healthy culture for everyone in your business orbit is within your power. However, if you are constantly focused on the next task and ignoring sustainable process, it’s a recipe for disaster. To grow your business without compromising creativity and quality, implement systems to build a better culture and foster collective wellbeing.

In this episode we learn:

  • there is a tangible cost to working out of balance and without process
  • avoid judging success only by the bottom line
  • a desire to grow might be hurting the collective wellbeing of clients, team and community
  • sometimes you have to step out of doing the day to day tasks to become a strategic leader
  • what can entrepreneurs learn from large corporations
  • operations manuals sets culture and honors the boundaries of teammates



“This or something better” is a great motto. Hold fast to the deeper desire, but let go of a specific outcome, because what arrives could be so much more than “Past You” could have imagined.

About Jessica Lackey

Jessica Lackey is a strategy and operations advisor who bridges the gap between traditional business practices and sustainable businesses with a human-centric approach. With a background in blue-chip corporate leadership, McKinsey & Company consulting, and a Harvard Business degree, Jessica knows what it’s like to be pigeon-holed into hustle culture and judging success by the bottom line. Now, she helps businesses grow without sacrificing the well-being of their clients, team, and community.


LinkedIn | www.linkedin.com/in/jessica-lackey

Instagram | www.instagram.com/jessicalackey_consulting

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