EP 344 | Interior Design Team Culture & Sustainable Growth with Jessica Lackey

October 3, 2023

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Your clients aren’t the only ones having an experience—your team is too.

In this episode, Kimberley Seldon is joined by Jessica Lackey to explore how interior design business owners can build a healthier, more sustainable company culture. Because growth without systems and balance doesn’t just create stress—it impacts your team, your clients, and the quality of your work.

If you’re focused on scaling but want to protect creativity, wellbeing, and long-term success, this episode will help you lead more intentionally.

What you’ll learn in this episode:

  • The real cost of running a business without balance or process
  • Why success shouldn’t be measured by profit alone
  • How unchecked growth can impact your team, clients, and community
  • When to step out of daily tasks and lead strategically
  • What interior designers can learn from large organizations
  • How operations manuals support culture and reinforce team boundaries

 

DESIGN INTERVENTION

“This or something better” is a great motto. Hold fast to the deeper desire, but let go of a specific outcome, because what arrives could be so much more than “Past You” could have imagined.

About Jessica Lackey

Jessica Lackey is a strategy and operations advisor who bridges the gap between traditional business practices and sustainable businesses with a human-centric approach. With a background in blue-chip corporate leadership, McKinsey & Company consulting, and a Harvard Business degree, Jessica knows what it’s like to be pigeon-holed into hustle culture and judging success by the bottom line. Now, she helps businesses grow without sacrificing the well-being of their clients, team, and community.

www.jessicalackey.com

LinkedIn | www.linkedin.com/in/jessica-lackey

Instagram | www.instagram.com/jessicalackey_consulting

Thank you to our podcast sponsor, Daniel House Club!

Founded in 2015 by brothers Alexander and Peter Spalding, Daniel House Club is a transformative, to-the-trade and consumer marketplace that simplifies the business of interior design. The e-commerce platform streamlines the product sourcing process and enables interior designers to experience greater creative freedom and financial success by shopping over 150 brands at up to 50% off for Pro+ trade members, all in one place.

Join as a Pro+ member today and get 50% off your membership. JOIN TODAY >>

BOD™ COMMUNITY BONUS! Top BOD™ customers on DHC currently have over $100,000.00 of furniture on each of their boards. Whether you’ve been on DHC for years or you’re signing up today, go add $10,000 worth of goods to your board, and you’ll be emailed a $100 gift card to use on a future order. Head to danielhouse.club now.

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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