EP 195 | Building a Strong Interior Design Team Culture with 3877
November 10, 2020
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How do you build a compassionate, high-performing interior design business during challenging times?
In this episode, Kimberley Seldon speaks with business partners Dave Shove-Brown and Dave Tracz of 3877 about leadership, workplace culture, and creating an award-winning team environment through transparency, accountability, and trust.
Strong leadership is about more than managing projects — it’s about creating a culture where team members feel empowered, valued, and motivated to contribute. Dave and Dave share practical insights on communication, hiring, collaboration, and the realities of managing interpersonal dynamics within a growing creative business.
In this episode, we learn:
• Why transparency helps foster autonomy and accountability within a team
• How understanding the stakes helps team members contribute more effectively
• Why encouraging every employee to develop expertise builds stronger businesses
• How shared responsibility strengthens workplace culture and collaboration
• Why business owners cannot avoid managing interpersonal relationships
• How informal meetings during hiring help assess cultural fit
• Why corporate culture depends on personality dynamics, environment, and innovation
• How strong leadership creates healthier and more resilient interior design businesses
Design Intervention
Always read the newspaper. In other words, be knowledgeable about the world around you, beyond the weather and politics, so that you can carry on a deeper, more meaningful conversation with a total stranger. By doing this, you will be engaged and present and not focused on only making a sale.
Recommended Learning
Check out | BOD™ Hiring Process
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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.
