EP 015 | Why Scope Creep is Good for Interior Designers with Kimberley Seldon

July 3, 2017

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Most interior designers dread scope creep.

When a project expands beyond the original plan, it can feel frustrating, overwhelming, and unprofitable. But what if scope creep isn’t always a problem? In this episode, Kimberley Seldon explores both sides of scope creep and explains how designers can protect themselves from the risks while benefiting from the opportunities it creates.

For interior designers working with flat fees, this episode offers practical strategies for maintaining profitability while delivering exceptional client service.

In this episode, we learn:
• Why scope creep has both positive and negative consequences
• How to structure your process so you are compensated when projects expand
• Why additional work can be a sign of client trust and confidence
• How thoroughness and attention to detail often lead to increased profitability
• Why clear systems and documentation help manage project changes effectively
• How embracing the right kind of scope creep can improve both client satisfaction and business success

 

Take Aways

There’s no earthly way for you to know what a project will cost from start to finish on the first day you meet your customer. If you choose to do so, you can stop playing the guessing game, develop a system that allows you to get paid for all your expertise, manage jobs like the true professional you are and satisfy more customers.

 

Recommended Reading:

If you haven’t already read Volume 1 and 2, you should. These are the very foundations that underpin your business and Volume 3 refers back to them.

BOD & You

As interior design professionals, we LOVE our work because it matters so much. We want our clients to get our best every time, because it’s going to affect the way they live for years to come. But doing our best work isn’t possible if we can’t dedicate ourselves to it. And we can’t dedicate ourselves to it if doesn’t earn us a living.

Business of Design™ is the best professional advice and business coaching available, and it’s just for you. Our mission is to liberate your talent and skill by showing you how to run a business that supports you, empowers you, and lets you love your work again.

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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