EP 358 | Client Talk, How to Work with a Designer with Robin McLendon
January 9, 2024
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As a left-brained creative, having a process and set of procedures is instrumental for success, says Robin McLendon. Robin is not an interior design professional. Instead, she’s a client and she has lots to say about working with professionals who do not have a system like the BOD™ 15, which allows them to run projects in an orderly fashion.
In this episode we learn:
- don’t ask the client what she needs or is looking for, instead tell her what you think she needs based on her project goals
- tell clients how they can help make the job and the project more successful
- tell the client where the boundaries are (like how Kimberley reserves text messages for friends and family only)
- don’t make the client micromanage the designer
- if you give your word on something, then keep it
DESIGN INTERVENTION
If you say yes to something, you are saying no to something else. Be intentional with your time and ruthless with managing your energy.
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Legal Disclosure | This podcast is for educational purposes only and should not be used for any legal decisions. Kimberley Seldon Design Group, Kimberley Seldon Productions Inc., Kimberley Seldon Design and Media, Inc., Business of Design™, or any of its affiliated companies or staff is not responsible for any errors or omissions effecting accuracy in any content, and they will not be held liable for the use or misuse of information, facts, details or any other aspects should there arise any defects, errors, omissions or perhaps inaccuracies. Extensive research has been conducted to put this podcast together for the purpose of educating our industry in order to better serve the public. Care has been taken to acknowledge ownership of copyrighted material. The advice and strategies contained herein may not be suitable for every situation. This work is offered with the understanding that we do not render any legal, accounting or other professional advice. Seek the advice of a lawyer and/or other competent professional person in all matters of law. Further, listeners should be aware that internet websites mentioned may change or disappear between when this was recorded and when it was listened to.
