EP 088 | Client Gift Ideas for Interior Designers with Ashley Uhl

November 26, 2018

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How can thoughtful gift-giving help interior designers create stronger client relationships and a memorable service experience?

In this episode, Kimberley Seldon speaks with Ashley Uhl about the role of appreciation, personalization, and client care in building a successful design business. While holiday gifting can be a meaningful touchpoint, Ashley explains why exceptional client experiences should be delivered throughout the year—not just during the holiday season.

For interior designers looking to stand out in a competitive marketplace, this conversation offers practical ideas for creating lasting impressions and stronger client loyalty.

In this episode, we learn:
• The key elements of creating an exceptional client experience year-round
• Why client feedback is essential for improving systems and service
• How thoughtful gifts can strengthen client relationships and loyalty
• Why consumable gifts and memorable experiences are often more impactful than physical items
• How personalization makes gift-giving more meaningful and memorable
• Why outstanding service is one of the best ways to differentiate your design business

 

Take Aways

Target your ideal clients and projects, then focus on customer retention and satisfaction. Find out how to Enhance Customer Service and transform your bottom line.

 

Design Intervention

Ask clients throughout the project: What could make working with us easier? Find out what you can do better, while there is time to make the improvements for your existing clients.

To hire Ashley Uhl for a Service Consultation www.ashleyuhlconsulting.com promo code: BUSINESSOFDESIGN

 

 

Thank you to our Sponsor!

Ashley Uhl, owner and founder of Ashley Uhl Consulting, knows the incredible impact that delivering a spectacular experience can have on a business. That’s why her mission is to help designers develop client service plans that allow them to increase their profits, efficiency, and client loyalty.

Ashley’s been cultivating a love for service her entire lifetime. Traveling extensively throughout the world early on in life, she developed an incredible respect, understanding, and interest in the five-star service and hospitality she encountered.

She furthered her interest in service with formal training and work in human relations, sales, and presentations for top professional development company, Dale Carnegie. This allowed her to expand her abilities to both create memorable experiences for customers and prevent conflicts and frustrations from happening between a business and their clients.

While later serving high net worth clients at wealth management firm, Morgan Stanley, and simultaneously decorating her first home, Ashley found her other passion, interior design. But after working on projects with family and friends, she realized that design itself wasn’t her calling. With a nudge from her husband, she decided to combine her love for both service and design. Thus, allowing her to become the first and only service consultant exclusively focused on interior designers.

www.ashleyuhlconsulting.com

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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.

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