Q&A

When purchasing at retail price, do you just charge the client exactly what you paid, no markup?

Profitability, Suppliers & Trades

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How do I manage client expectations around project timelines?

Client Management

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How do I mark up trades and be transparent to clients?

Fees & Pricing, Suppliers & Trades

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What are best practices for billing on Trade Day?

Billing & Collections, Trade Day™

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Would you charge a consultation fee to someone who’s a great referral source?

Consultation, Sales & Marketing

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What do you do if a client calls your vendors?

Client Management, Suppliers & Trades

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At what point do you let a client get involved with selections?

Client Management

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What if a clients wants a fee proposal instead of a consultation?

Client Management, Consultation

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What is the typical length of a project?

Client Management, Project Management

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How do you bill for accessories and the styling process at STEP 10?

Billing & Collections, Project Management

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