Q&A

How do you do a consultation for a new build?

Consultation

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At STEP 7, do you wait for all good to be received before trades begin onsite work?

Project Management

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How do I respond when a potential client says they can’t afford my services?

Client Management

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What if a client doesn’t like custom furniture after it’s been installed?

Client Management, Project Management

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How do you charge for concierge services?

Fees & Pricing

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Do you charge hourly for styling or is it included in your project management fees?

Billing & Collections, Project Management

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How far in advance do you book consultations?

Consultation

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Do you only bill for Trade Day™ if you’re working on an hourly fee contract?

Billing & Collections, Trade Day™

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What do you think about applying the consultation fee to a full service project?

Consultation

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Do all quote requests, except those requiring drawings, go out within 72 hours?

Design & Development, Suppliers & Trades

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